From the National Commission on Terrorist Attacks Upon the United States (a.k.a. "the 9/11 Commission"), an important but unfocused on few sentences:
"American foreign policy is part of the message. America's policy choices have consequences. Right or wrong, it is simply a fact that American policy regarding the Israeli-Palestinian conflict and American actions in Iraq are dominant staples of popular commentary across the Arab and Muslim world. That does not mean U.S. choices have been wrong. It means those choices must be integrated with America's message of opportunity to the Arab and Muslim world. Neither Israel nor the new Iraq will be safer if worldwide Islamist terrorism grows stronger... The United States must do more to communicate its message. Reflecting on Bin Ladin's success in reaching Muslim audiences, Richard Holbrook wondered, 'How can a man in a cave outcommunicate the world's leading communications society?' Deputy Secretary of State Richard Armitage worried to us that Americans have been 'exporting our fears and our anger,' not our vision of opportunity and hope."